Shipping and Payment

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Shipping

Free Shipping within Germany and to all other countries worldwide with Deutsche Post DHL

If you want your order to be delivered to a Non-European Union country, additional duties, taxes and fees may be paid by you, however not to us, but to its relevant customs and tax authorities. Please check the details with the customs and tax authorities. Further information can be found on the EUROPA-Server and for import taxes at EZT-Online and especially for Swiss customers at Swiss Post or Eidgenössische Zollverwaltung or CH.ch.

Payment

PayPal Payment on Invoice Mastercard Visa SEPA Direct Debiting Sofort Google Pay Amazon Pay GiroPay eps Payment Prepayment

Amazon Pay

With the Amazon service "Amazon Pay" you pay comfortably with the payment data from your Amazon account. The payment is processed via Amazon, we have no access to your payment data. You can also transfer your address data directly from Amazon. The goods can be shipped immediately after ordering.

Google Pay

Google Pay allows you to pay with the credit card stored in your Google Pay account or Android account (wallet). The payment process is easy and fast for you. The payment is handled by our payment provider Braintree (a PayPal company), we have no access to your payment data. You can also use the address data from your Google account. The goods can be shipped immediately after ordering.

Paypal (also credit card)

Secure and easy paying via PayPal. You do not need a PayPal account. The dispatch can start right after PayPal payment

Sofortüberweisung (Germany, Austria, The Netherlands, Belgium, Italy only)

Prooved by TÜV Germany, this payment service allows an immediate payment. You need your online bank credentials. The dispatch can start right after payment

Purchase on Account (Germany only)

This service is provided by PayPal Plus, however not applicable to all customers. A PayPal account is not required. Unfortunately we cannot influence who can use this payment method.

Direct Debit (Germany only)

This service is provided by PayPal Plus, however a PayPal account is not required. The dispatch can start immediately.

Credit Cards (VISA, MasterCard, AmericanExpress)

This service is provided by PayPal Plus, however a PayPal account is not required. The dispatch can start immediately.

eps bank transfer / giroPay (Germany / Austria)

Many banks offer a quick transfer via eps (Austria) or giroPay (Germany). The transfer is immediately executed and we can ship the goods immediately. This service is provided by our payment provider Braintree (a PayPal company). We have no access to your account data.

Prepayment (bank transfer only)

Pay via standard bank transfer in advance. It is very secure, since you do not need to transfer any bank credentials. The dispatch starts after payment receipt. This can last 1-3 days.

Information on delivery times

The days noted in the following list have to be added to the delivery time on the product page, if the item should be delivered abroad.

  • European foreign countries - Additional maximum Time in days: 7
  • Non-European foreign countries (worldwide) - Additional maximum Time in days: 15

If you order more items with one single order for which different delivery times are applicable, we'll ship them alltogether. In this case the highest delivery time of the ordered products is valid.

Information on calculating the delivery date

The period for delivering begins on the next day after the payment was sent by you, when paying per bank transfer. When choosing other payment methods the period for delivering begins on the next day after conclusion of contract and ends with ending of the last day of deadline. Is the last day of the period a Saturday, Sunday or holidays at the delivery location, the period ends on the next work day.